Coming soon

New eKnitterFlash update process is coming.

This guide is a preview. The new eKnitterFlash process for Windows and Mac is not published yet.

eKnitter Update Guide

Update your eKnitter with eKnitterFlash.

Download the eKnitterFlash tool for your computer, connect your eKnitter by USB, and install the latest firmware with a clearer update process.

Download first

Download eKnitterFlash for your computer.

Choose the eKnitterFlash tool for Mac or Windows. The download includes the latest eKnitter firmware. If you are looking for an older firmware version, use the older update guide below.

What you need

We provide eKnitterFlash for Windows and Mac. Please download the version that matches your computer. The latest firmware is already included with eKnitterFlash. If you need an older firmware version, please use the older update guide linked above.

eKnitterFlash Mac Includes latest firmware
eKnitterFlash Windows Includes latest firmware
USB driver Install if needed
Older firmware Use older update guide
!
Important: Download the eKnitterFlash version for your computer first. The latest firmware is included. If your computer does not detect eKnitter, install the Silicon Labs USB driver.
1

Download eKnitterFlash.

First download the eKnitterFlash tool for your system. The latest firmware is already included.

  • Download eKnitterFlash for Windows or eKnitterFlash for Mac.
  • Use the Mac version on macOS and the Windows version on Windows.
  • If you need older firmware, use the older update guide linked at the top of this page.
  • Keep the download easy to find, for example in your Downloads folder.
Click image to open larger.
2

Install the USB driver if needed.

If your computer cannot find eKnitter, install the Silicon Labs USB to UART driver. This helps your computer recognise the eKnitter board.

  • Download the Silicon Labs USB to UART driver.
  • Install the driver for your operating system.
  • Restart your computer if the installer asks you to do so.
Download USB driver
3

Connect eKnitter to your laptop.

Connect your eKnitter board to your laptop with the correct USB data cable. The cable depends on your eKnitter model.

  • For KH 910, use a Micro USB data cable.
  • For KH 930 / KH 940, use a USB-C data cable.
  • Use a real data cable, not a charging-only cable.
  • Keep the USB cable connected during the whole update.
KH 910 eKnitter connected with Micro USB cable
KH 910: Micro USB data cable
KH 930 or KH 940 eKnitter connected with USB-C cable
KH 930 / KH 940: USB-C data cable
4

Start eKnitterFlash.

When eKnitter is connected, start the correct eKnitterFlash tool for your computer. The latest firmware is already included with the download.

  • On Windows, start eKnitterFlash for Windows.
  • On Mac, start eKnitterFlash for Mac.
  • Follow the instructions shown on screen.
  • Wait until the update process is finished.
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If eKnitterFlash cannot see eKnitter

If the flash tool cannot find eKnitter, the most common reasons are a missing USB driver, the wrong cable, a charging-only cable, or a USB connection that was not detected correctly.

Install the driver Install the Silicon Labs USB to UART driver if your computer does not recognise the eKnitter board.
Use the correct cable Use Micro USB for KH 910 and USB-C for KH 930 / KH 940. Make sure it is a data cable.
Try another USB port Connect eKnitter directly to the laptop if possible. Avoid USB hubs or adapters while updating.

If the cable is not connected correctly.

If the USB cable is not connected correctly, or your computer cannot see the eKnitter board, eKnitterFlash will show a message like this.

  • Install the Silicon Labs USB to UART driver if needed.
  • Use the correct USB data cable: Micro USB for KH 910, USB-C for KH 930 / KH 940.
  • Make sure you are not using a charging-only cable.
  • Unplug the USB cable, wait a moment, and plug it in again.
  • Try another USB port on your laptop.
  • Close eKnitterFlash and start it again.
Click image to open larger.